Chapter 4 Updating Details

In order to change / amend any of your personal details (including your password).

  1. Log into the system (see Chapter 3 ‘Logging In’).
  2. Select the "Your Details" button on the top of the page.
  3. An 'Update' form will load (see Figure 4 ‘Update Details’).
  4. Amend details accordingly.
  5. Ensure that all required fields (listed below) are completed and press the "Save Changes" button.
    1. 'Username'
    2. 'Email Address'
    3. 'Last Name'
    4. 'Address Line 1'
    5. 'Post Town'

Figure 4 Update Details

Figure 4 Update Details (Popup full image)

Agents Updating Consultee / Client Information

In order for an agent to update a Consultee / Client details:

  1. Click "Manage Clients".
  2. Click on the client number under the "ID" column on the left-hand side of the consultee list.
  3. Amend details accordingly and select the "Save Changes" button.