Environment Agency selects Limehouse Software

As part of the five year contract award, staff at the Environment Agency will have access to the Limehouse uengage solution for all forms of external stakeholder engagement as well as any internal organisational consultation. The solution is due to go live by the end of April 2009.

The Environment Agency is the leading public body tasked with protecting and improving the environment in England and Wales.  It is widely experienced in consultation in the public sector, in terms of volume and expertise. Its selection of Limehouse Software will drive cost savings and efficiencies across the agency, as it moves towards a consistent approach for online consulting of policies, strategies, and plans.

Cath Beaver, Stakeholder Relations Manager, Environment Agency commented: “The Environment Agency is fully committed to providing the best service possible for our customers. In order to do this, we needed a robust and complete consultation solution, that offered a wide variety of consultation tools, allowing us to select the most suitable tool for our customers.” Cath continued: “The Limehouse solution offered us this flexibility, in addition to providing excellent value for money – a key driver in our selection process.”

Ed Hopper, Sales Director, Limehouse Software said: “As we work alongside the Environment Agency to consolidate its data into one corporate-wide system, we are equally committed to delivering an agile solution, specifically tailored to the precise needs of the Environment Agency.” He continued: “As part of this, we are integrating our consultation portal to reflect the Environment Agency’s branding, by redesigning the customer portal to be an exact mirror image of its corporate website and available in both the English and Welsh language.

The Limehouse Software suite facilitates the collaboration, creation and publishing of policy, planning and strategy documents and the delivery of consultations. uengage is a web-based enterprise consultation system, that manages the entire consultation lifecycle, enabling organisations to consult stakeholders, citizens, employees or partners through the widest variety of response mechanisms, and analyse the results through complete back-office functionality.