Customer Support

When you purchase our products you also receive the backup of our dedicated support team, rated 88% by users in a recent Dunn and Bradstreet survey.

Every client is allocated with a dedicated support consultant, that builds up a close relationship tailored to your specific needs and acts as a key contact for help with any documentation, production or questions.

We take a proactive approach to support, we don’t just react to problems. We help you produce documents, offer you ongoing advice, and suggest new solutions. This includes planning ahead for your key dates and publications, and offering guidance and support that will help you achieve your deadlines.

We also have a range of online support facilities including MyLimehouse, an online service available exclusively to our customers. Here you can learn tips from other users in discussion forums, access the latest template designs, download useful tools and supporting materials, and use our comprehensive library of images, icons and graphics.

With phone support and live web assistance, there are always a number of ways that you can contact us for advice. It's all part of our ongoing commitment to helping you make the most of your Limehouse Software products.

Please note that when calling Limehouse Software your calls may be monitored for quality assurance purposes.