Water Companies

In the face of both competitive and regulatory pressures water companies need to have the right tools, people and processes in place. Demands to respond to regulations and legislation require plans to be created, published and consulted on in a timely, cost-effective manner. Being able to work collaboratively internally and externally, to share the right information with the right people, and to feed customer and stakeholder feedback into this process is therefore essential.

With new competitive pressures and rising customer expectations, utilities must also have a comprehensive view of their customers, and then use this information to deliver value and provide exceptional customer service. Effective customer engagement is key to achieving this as is the ability to report on and analyse customer feedback in an intelligent way.
Limehouse Software gives you the tools to help you respond to these new market changes and demands. Use ucreate and uengage from Limehouse Software to increase efficiencies and reduce costs around the creation, publication and consultation required for developing documents and strategies around the following:

• Periodic Review 2009 (PR09)
• June Return
• Drought Plan
• Water Resources Management Plan

Other benefits of using our software include:

• Always access the latest version of your documents with rollback to previous versions
• Change content and re-publish and re-format at the touch of a button 
• Re-use draft PR09 content and update for final submission
• Work on content without worrying about the version, the format or the look-and-feel
• Instantly publish content to your corporate/OFWAT guidelines